Can I download my product once my order is processed?
Yes, LabSim is an entirely online product meaning you get immediate access once your order is processed.
How do updates work?
Minor course updates, client updates, or fixes are provided automatically by accessing LabSim using the LabSim web browser client. Major course updates or new courses may require additional licenses to be purchased in order to access the most up-to-date training. For additional information, please contact your TestOut account manager .
Do I have to be online to use TestOut products?
Yes. LabSim requires a high-speed connection to the internet.
What platforms do TestOut products work on?
LabSim 4 requires a Silverlight enabled browser. LabSim 5 is HTML5 and should work in the major browsers.
Can I use my license for more than one person?
No. Each course or library is licensed for a single user, meaning that it can only be used by one individual. Our courses are not transferable nor are they resalable. Additional libraries or licenses can be purchased at a discounted price.
Can the TestOut products be loaded on more than one computer?
Yes, because our product is tied to your user account, you are able to use LabSim on any number of computers you have access to.