YEAR-END BLOWOUT SALE- Library Suite: 15 courses with one year access only $595 (reg $895). Learn More ❯

Return Policy - 1 Year License

Money Back Guarantee Policy

If you are not 100 percent convinced that:

  • Our patented network operation simulators increase your level of hands-on experience.
  • Our Video Training, Lab Exercises, Practice Exams, and Online Resources, give you everything you need to know to pass the exams.
  • Our courses help you learn and remember more
...then return the products to us within 30 days for a full refund.


To Request your Money Back Guarantee:

  • Call 1-800-877-4889 for an RMA number and return instructions.
  • Your full refund (less shipping and handling if applicable) will be determined by the total product cost minus the cost of any exam pass guarantees you have claimed.
If you have any questions, please contact us at 1-800-877-4889.