YEAR-END BLOWOUT SALE EXTENDED- 15 training courses only $595 (reg $895). Learn More ❯

Refund Policy

Money Back Guarantee Policy

If you are not 100 percent convinced that:

  • Our patented network operation simulators increase your level of hands-on experience.
  • Our Video Training, Lab Exercises, Practice Exams, and Online Resources, give you everything you need to know to pass the exams.
  • Our courses help you learn and remember more
...then return the products to us within 30 days for a full refund.


To Request your Money Back Guarantee:
  • Call 1-800-877-4889 for an RMA number and return instructions.
  • Your full refund (less shipping and handling if applicable) will be determined by the total product cost minus the cost of any exam pass guarantees you have claimed.


Monthly Subscription
  • Your trial period is for evaluation. Once you have been charged there will be no refund. 

If you have any questions, please contact us at 1-800-877-4889.