Support

How can we help?

At TestOut we're committed to helping you achieve your training and certification goals. If there is anything we can do to help you, please let us know.

Sales Support

Can't see a purchased product in your list of available courses? Having trouble activating your product? Contact sales support:

E-mail: sales@testoutce.com
Call: 800-877-4889

Free Trial / Subscription Support

Have questions regarding your subscription? Contact subscription support:

E-mail: sales@testoutce.com
Call: 801-796-5266

Technical Support

Having trouble installing or running LabSim? Contact technical support:

E-mail: support@testout.com
Call: 800-877-4889

Support Hours

Monday - Friday 6:00 AM to 6:00 PM Mountain Time

U.S. offices closed on standard U.S. federal holidays*

*2017 Holiday Closure Schedule
TestOut offices will be closed on the dates specified. Technical support will be unavailable and will resume on the first business day after the listed dates. Please plan accordingly.

New Year’s Day. Monday, January 2, 2017
Martin Luther King Jr. Birthday. Monday, January 16, 2017
Presidents Day. Monday, February 20, 2017
Memorial Day. Monday, May 29, 2017
Independence Day. Tuesday, July 4, 2017
Pioneer Day. (Utah State Holiday). Monday, July 24, 2017
Labor Day. Monday, September 4, 2017
Thanksgiving. Thursday, November 23 and Friday, November 24 2017
Christmas. Friday, December 22, 2017 and Monday, December 25, 2017

Remote Support

Use the link below only when instructed by a TestOut support technician. The technician will provide you with the information required to establish a remote support connection to your computer.