How can we help? 

At TestOut we're committed to helping you achieve your training and certification goals. If there is anything we can do to help you, please let us know.


Sales Support 

Can't see a purchased product in your list of available courses? Having trouble activating your product? Contact sales support:

Call: 800-877-4889 


Free Trial / Subscription Support 

Have questions regarding your subscription? Contact subscription support:

Call: 801-796-5266 


Technical Support 

Having trouble installing or running LabSim? Contact technical support:

Call: 800-877-4889


Support Hours

Monday - Friday 6:00 AM to 6:00 PM Mountain Time
U.S. offices closed on standard U.S. federal holidays*

*2016 Holiday Closure Schedule
TestOut offices will be closed on the dates specified.  Technical support will be unavailable and will resume on the first business day after the listed dates.  Please plan accordingly.
  • 11/24-11/25 Thanksgiving
  • 12/23-12/26 Christmas
  • 1/2/2017 New Years day

Remote Support

Use the link below only when instructed by a TestOut support technician.  The technician will provide you with the information required to establish a remote support connection to your computer.