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How can we help? 

At TestOut we're committed to helping you achieve your training and certification goals. If there is anything we can do to help you, please let us know.

 

Sales Support 

Can't see a purchased product in your list of available courses? Having trouble activating your product? Contact sales support:

E-mail: sales@testoutce.com
Call: 800-877-4889 

 

Free Trial / Subscription Support 

Have questions regarding your subscription? Contact subscription support:

E-mail: sales@testoutce.com
Call: 801-796-5266 

 

Technical Support 

Having trouble installing or running LabSim? Contact technical support:

E-mail: support@testout.com
Call: 800-877-4889

 

Support Hours

Monday - Friday 6:00 AM to 6:00 PM Mountain Time
U.S. offices closed on standard U.S. federal holidays*

*2017 Holiday Closure Schedule
TestOut offices will be closed on the dates specified.  Technical support will be unavailable and will resume on the first business day after the listed dates.  Please plan accordingly.

  • New Year’s Day.  Monday, January 2, 2017
  • Martin Luther King Jr. Birthday.  Monday, January 16, 2017  
  • Presidents Day.  Monday, February 20, 2017 
  • Memorial Day.  Monday, May 29, 2017 
  • Independence Day.  Tuesday, July 4, 2017
  • Pioneer Day. (Utah State Holiday).  Monday, July 24, 2017 
  • Labor Day.  Monday, September 4, 2017 
  • Thanksgiving.  Thursday, November 23 and Friday, November 24 2017 
  • Christmas.  Friday, December 22, 2017 and Monday, December 25, 2017

Remote Support

Use the link below only when instructed by a TestOut support technician.  The technician will provide you with the information required to establish a remote support connection to your computer.