Support

How can we help?

At TestOut we're committed to helping you achieve your training and certification goals. If there is anything we can do to help you, please let us know.

Sales Support

Can't see a purchased product in your list of available courses? Having trouble activating your product? Contact sales support:

E-mail: sales@testoutce.com
Call: (800) 877-4889

Free Trial / Subscription Support

Have questions regarding your subscription? Contact subscription support:

E-mail: sales@testoutce.com
Call: (800) 877-4889 ext 404

Technical Support

Having trouble installing or running LabSim? Contact technical support:

E-mail: support@testout.com
Call: (800) 877-4889

Support Hours

Monday - Friday 7:00 AM to 5:00 PM Mountain Time

U.S. offices closed on standard U.S. federal holidays*

*2020 Holiday Closure Schedule
TestOut offices will be closed on the dates specified. Technical support will be unavailable and will resume on the first business day after the listed dates. Please plan accordingly.

New Year’s Day. Wednesday, January 1, 2020
Martin Luther King Jr. Birthday. Monday, January 20, 2020
Presidents Day. Monday, February 17, 2020
Memorial Day. Monday, May 25, 2020
Independence Day. Friday, July 3, 2020
Pioneer Day. (Utah State Holiday). Friday, July 24, 2020
Labor Day. Monday, September 7, 2020
Thanksgiving. Thursday, November 26 and Friday, November 27, 2020
Christmas. Thursday, December 24, 2020 and Friday, December 25, 2020

Remote Support

Use the link below only when instructed by a TestOut support technician. The technician will provide you with the information required to establish a remote support connection to your computer.

Privacy Policy

Please refer to our privacy policy here.

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