Support
How can we help?
At TestOut we're committed to helping you achieve your training and certification goals. If there is anything we can do to help you, please let us know.
Sales Support
Can't see a purchased product in your list of available courses? Having trouble activating your product? Contact sales support:Monday - Friday 7:00am - 5:00pm MST
E-mail: itpro@testout.com
Call: (800) 877-4889
Free Trial / Subscription Support
Have questions regarding your subscription? Contact subscription support:Monday - Friday 7:00am - 5:00pm MST
E-mail: subscription@testout.com
Call: (800) 877-4889 ext 404
Technical Support
Having trouble installing or running LabSim? Contact technical support:Monday - Friday 6:00am - 5:00pm MST
E-mail: support@testout.com
Call: (800) 877-4889
2023 Holiday Closure Schedule
TestOut offices will be closed on the dates specified. Technical support will be unavailable and will resume on the first business day after the listed dates. Please plan accordingly.
- 01/02 | New Year's Day (observed)
- 01/16 | Martin Luther King Day
- 05/29 | Memorial Day
- 06/19 | Juneteenth
- 07/04 | Independence Day
- 09/04 | Labor Day
- 11/10 | Veteran's Day
- 11/23 | Thanksgiving
- 11/24 | Thanksgiving
- 12/22 | Christmas Eve (observed)
- 12/25 | Christmas
- 12/29 | New Year's Eve (observed)
- 01/01/24 | New Year's Day
Remote Support
Use the link below only when instructed by a TestOut support technician. The technician will provide you with the information required to establish a remote support connection to your computer.
Privacy Policy
Please refer to our privacy policy here.