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Support

How can we help? 

At TestOut we're committed to helping you achieve your training and certification goals. If there is anything we can do to help you, please let us know.

 

Sales Support 

Can't see a purchased product in your list of available courses? Having trouble activating your product? Contact sales support:

Monday - Friday 7:00am - 5:00pm MST
E-mail: itpro@testout.com
Call: (800) 877-4889 

 

Free Trial / Subscription Support 

Have questions regarding your subscription? Contact subscription support:

Monday - Friday 7:00am - 5:00pm MST
E-mail: subscription@testout.com
Call: (800) 877-4889 ext 404

 

Technical Support 

Having trouble installing or running LabSim? Contact technical support:

Monday - Friday 6:00am - 6:00pm MST
E-mail: support@testout.com
Call: (800) 877-4889

 

2021 Holiday Closure Schedule

TestOut offices will be closed on the dates specified.  Technical support will be unavailable and will resume on the first business day after the listed dates.  Please plan accordingly.

  • 01/01 | New Year's Day
  • 01/18 | Martin Luther King Day
  • 02/15 | President's Day
  • 05/31 | Memorial Day
  • 07/05 | Independence Day (observed)
  • 07/23 | Pioneer Day (Utah State Holiday - observed)
  • 09/06 | Labor Day
  • 11/25 | Thanksgiving
  • 11/26 | Thanksgiving
  • 12/23 | Christmas Eve (observed)
  • 12/24 | Christmas (observed)

Remote Support

Use the link below only when instructed by a TestOut support technician. The technician will provide you with the information required to establish a remote support connection to your computer.

Privacy Policy

Please refer to our privacy policy here.